FAQ

When was Nilgiris Mountain Honey established?

Nilgiris Mountain Honey is a dedicated brand under mother company BTN Import & Export, which has been in operation since 2019.

Do you offer International Shipping?

Yes, through our parent company BTN Import & Export, we export and ship our wild Nilgiris Mountain Honey to international destinations. Shipping fees and delivery timeframes depend on the destination country.

I would like to place an order for a customized gift box?

We offer customized gift packaging featuring our pure, wild Nilgiris Mountain Honey in various jar sizes. Please reach out to our team via our contact page to discuss your gifting needs.

Can I return my product?

If your order arrives damaged, leaking, or incorrect, please inform us within 48 hours of delivery with photos of the issue, and we will promptly organize a replacement or issue a resolution.

Can I bulk order?

Yes, we supply bulk quantities of authentic, raw Nilgiris Mountain Honey for businesses, events, and corporate gifting. Contact us directly for bulk pricing and logistics details.

Can I visit? How can I visit?

Our operations are located at 17/54, Thorapalli, Gudalur, Nilgiris, Tamil Nadu, India - 643211. You are welcome to visit during business hours, though contacting us in advance is recommended.